This presentation will explore how screen printing has been used as an accessible, creative tool to connect people, amplify voices, and strengthen community relationships at PCCLD. Screen printing works as a shared, hands-on experience that supports collaboration, conversation, and participation across different groups. We will share examples of how screen printing has been integrated into library outreach with schools and nonprofits, as well as tailored programming for specific library user groups such as book clubs, movement and wellness classes, and makers. We will also discuss how screen printing supports broader community engagement through holiday celebrations, local events, and cultural sharing—resulting in tangible items like patches, tote bags, and shirts that reflect collective identity and pride. This will include a brief overview of how reusable screens can be created using easily accessed, low-cost materials, demonstrating how this type of programming will be achievable even for libraries with limited budgets. There will be a collaborative idea portion where attendees will brainstorm new ways to use screen printing and identify new groups to reach. The presentation will conclude with hands-on screen printing of patches. Attendees will leave with practical examples, inspiration for using upcycled materials, collaborative design to foster inclusive, meaningful connections, and screen print patches that can be used to assist in getting buy in. Collaborative screen printing will continue to be a flexible and impactful way for our library to build community—one print at a time.
I will walk attendees through running an escape room program through the library including topics on the benefits (and drawbacks), puzzle creation, supplies to stock your escape room kit, elements to increase immersion, and how to design puzzle elements for different age groups.
Some hands-on examples of DIY puzzle pieces would be available.
I have run regular escape room programs for over five years. We currently host three a year, including a Junior Escape Room for younger participants., High Plains Library District
Join us to learn about the C.A.R.E.S. framework of customer service, how it can be taught to up-skill staff, and how these skills can be assessed by a supervisor. C.A.R.E.S. stands for communication, accountability, response, empathy, and solution - the key ingredients in patron satisfaction.
Co-developed the MCL Customer Service training in the C.A.R.E.S. framework with Andy (speaker no. 1 above), oversee a team of professional librarians and other staff and assess customer service skill., Mesa County Libraries
I currently train and assess customer service for 20 employees at the Mesa County Libraries. Elizabeth (speaker 2) and I present training to all new staff in the C.A.R.E.S. framework of customer service., Mesa County Libraries
We all have two versions of ourselves that show up I our work and lives: one where we're at our best, and the one that shows up when we’re stressed, overwhelmed, or triggered.
In this interactive session, participants explore what shapes how they show up in the moments that matter most. Through reflection and real-life scenarios, we’ll unpack the internal and external factors that influence our reactions, build awareness of personal triggers, and examine the ripple effect our presence has on the people around us.
Rather than focusing on “fixing” behavior, this experience invites participants to take ownership of what they bring into each interaction. Together, we’ll explore how to move from automatic reaction to intentional response—especially in the hard moments.
This session is designed for anyone ready to deepen their self-awareness, strengthen their emotional intelligence, and recognize that personal growth is professional growth. Because how we show up doesn’t just impact us—it shapes the environment for everyone around us.
Certified Coach and Facilitator. Certified in many emotional intelligence modalities. 25+ years working with youth and youth organizations., The Flourish Lab
