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CALCON 2026 Courageous Libraries Resilient Communities
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Wednesday, September 9
 

8:00am MDT

Vendor/Exhibit Hall
Wednesday September 9, 2026 8:00am - 5:00pm MDT
Discover the latest innovations in library technology, services, and resources from leading vendors and partners. Browse cutting-edge products, attend product demonstrations, and speak directly with company representatives about solutions tailored to your library's needs. The Exhibit Hall is your one-stop destination for exploring new tools that can enhance your library's impact in the community.

Stop by the CLEF Auction table and discover incredible items up for bid! It’s the perfect chance to support a great cause while scoring unique items and experiences. Visit CLEF Auction 2026 to learn more and get involved!
Wednesday September 9, 2026 8:00am - 5:00pm MDT

8:00am MDT

Registration/Welcome Desk
Wednesday September 9, 2026 8:00am - Friday September 11, 2026 10:00am MDT
Start your conference experience here! Check in to receive your name badge, conference materials, and program guide. Our friendly volunteers will help you navigate the venue, answer questions about sessions, and connect you with networking opportunities. Stop by throughout the conference for assistance or to pick up any materials you may have missed.
Wednesday September 9, 2026 8:00am - Friday September 11, 2026 10:00am MDT

8:45am MDT

Building Community Through Collaborative Screenprinting
Wednesday September 9, 2026 8:45am - 10:15am MDT
This presentation will explore how screen printing has been used as an accessible, creative tool to connect people, amplify voices, and strengthen community relationships at PCCLD. Screen printing works as a shared, hands-on experience that supports collaboration, conversation, and participation across different groups.
We will share examples of how screen printing has been integrated into library outreach with schools and nonprofits, as well as tailored programming for specific library user groups such as book clubs, movement and wellness classes, and makers. We will also discuss how screen printing supports broader community engagement through holiday celebrations, local events, and cultural sharing—resulting in tangible items like patches, tote bags, and shirts that reflect collective identity and pride. This will include a brief overview of how reusable screens can be created using easily accessed, low-cost materials, demonstrating how this type of programming will be achievable even for libraries with limited budgets.
There will be a collaborative idea portion where attendees will brainstorm new ways to use screen printing and identify new groups to reach. The presentation will conclude with hands-on screen printing of patches. Attendees will leave with practical examples, inspiration for using upcycled materials, collaborative design to foster inclusive, meaningful connections, and screen print patches that can be used to assist in getting buy in. Collaborative screen printing will continue to be a flexible and impactful way for our library to build community—one print at a time.
Speakers
avatar for Cynthia Nicola

Cynthia Nicola

Screenprinting personally and for library for over 4 years, Pueblo City-County Library District - Frank I. Lamb branch

Wednesday September 9, 2026 8:45am - 10:15am MDT
Digital Defender Breakout Room 5

8:45am MDT

Censorship and Sensibility: Intellectual Freedom Then, Now, and Beyond
Wednesday September 9, 2026 8:45am - 10:15am MDT
What is intellectual freedom, and why does it matter in today’s libraries? Join CAL Intellectual Freedom Committee Co-Chairs, Ally and Michaela, to explore the history of book challenges, what makes a book “banned,” and the impact these issues have on our communities. This session introduces key milestones and movements that have shaped intellectual freedom, while also addressing current issues and emerging challenges.


Participants will engage with peers through guided activities and discussions that explore real-world scenarios, encouraging reflection and collaboration. Content will be tailored to the unique intellectual freedom concerns faced by public, school, and academic libraries, providing a practical and relevant foundation for understanding and responding to these challenges.


Speakers
avatar for Michaela Wilson

Michaela Wilson

CAL's IFC Co-Chair, Pine River Library

AR

Ally Rodriguez-Marshall

CAL's IFC Co-Chair, High Plains Library District - LINC Library Innovation Center

Wednesday September 9, 2026 8:45am - 10:15am MDT
Tome Raider Breakout Room 1

8:45am MDT

Getting More out of CALCON!
Wednesday September 9, 2026 8:45am - 10:15am MDT
Whether it’s your first time or you just want to make the most of your conference, this session is your perfect kickoff. Join Becky and Tanya (CALCON 2026 Program Chair and Conference CO-Chair)for a high-energy jumpstart — they’ll share insider tips on can’t-miss sessions, help you connect with fellow attendees, and answer any questions you may have. We will also be highlighting volunteer and leadership opportunities as well as giving attendees a breakdown of how CAL works and it's importance to Colorado libraries. Come get the lay of the land and start your CALCON adventure off right!
Speakers
avatar for Becky Van Den Berg

Becky Van Den Berg

Hosting RPG library programs, Pine River Library District (Bayfield branch)

avatar for Tanya Prax

Tanya Prax

CALCON Co-Chair 2026/Youth Services Librarian, Arapahoe Libraries
Tanya Prax is a Youth Services Librarian at Arapahoe Libraries in Denver, Colorado. Her favorite things about her job (if she had to pick) are a family cooking program and booktalking to kids at schools.Tanya has been involved with ALA, ALSC, CAL, and is just finishing up a term on... Read More →
Wednesday September 9, 2026 8:45am - 10:15am MDT
Reference Ranger Breakout Room 2

8:45am MDT

Journey Mapping the Library: Using UX Research to Design Intuitive Spaces
Wednesday September 9, 2026 8:45am - 10:15am MDT
Patrons’ voices are often left out of shaping the physical experience: wayfinding, signage, furniture, zones, and workflow, because getting meaningful feedback in surveys or community input meetings is difficult. This session brings retail-grade user experience research into the stacks. We’ll show how two public libraries (Charlotte County, FL and North Canton, OH) ran rapid, affordable studies using task-based walk-throughs and GoPro headcams to capture sightlines and decision points. Participants attempted common tasks (find a specific book, locate a computer, make a copy, choose a place to work, browse for “something to read”). The footage revealed recurring pain points—unclear category language, sign overload, hidden technology, “is this allowed?” ambiguity—and a consistent desire to self-serve without asking. We’ll demonstrate a practical, repeatable method any library can use: recruit diverse patrons (including disabled users), run standardized tasks, code the video for patterns, and translate findings into low-cost fixes that reduce “where is…?” interruptions and increase satisfaction. You’ll leave with new ideas on how to see your space through diverse patron eyes. Video clips illustrate what patrons see, where they hesitate, and how small changes can unlock confident, independent use.
Speakers
DV

David Vinjamuri

Over 30 years of understanding consumer behavior in the private sector and with libraries. 20 years teaching students at NYU. Working with over 100 libraries in 26 states, New York University

Wednesday September 9, 2026 8:45am - 10:15am MDT
Dewey Decimator Breakout Room 6

10:45am MDT

A Herd of Unicorns: Colorado Public Library Standards & You
Wednesday September 9, 2026 10:45am - 11:45am MDT
If you've seen one Colorado public library, you've seen one Colorado public library. Colorado Library Law requires the state librarian develop standards to serve as models for achieving a consistent quality of library offerings across the state. Standards can be used for a variety of purposes for staff and community leaders. Come dive deeper into the landscape of Colorado public libraries and consider the application of CO standards in your work and as a tool. (This is a replication of last year's session and submitted for 2026 based upon request from public library world.)
Speakers
avatar for Office of Library Development, Colorado State Library

Office of Library Development, Colorado State Library

AI Trainers through SLAAIT and AI Awareness Project, Colorado State Library

avatar for Kieran Hixon

Kieran Hixon

Public Library Standard developer, Colorado State Library

Wednesday September 9, 2026 10:45am - 11:45am MDT
Captain Catalog Breakout Room 7

10:45am MDT

Elevator to Auditorium: Crafting Your Library's Message in 5, 15, and 30 Minutes
Wednesday September 9, 2026 10:45am - 11:45am MDT
In an era of rapid change, building Courageous Libraries and Resilient Communities begins with a single, clear voice. Advocacy isn't just a task—it’s the heartbeat of modern librarianship. Join members of the CAL Legislative Committee for this high-energy, 60-minute interactive workshop designed to transform you into a confident champion for your community.
Participants will utilize proven frameworks to tackle advocacy one battle at a time. We will guide you through three scalable templates—the 5-minute grocery store run-in, the 15-minute legislative brief, and the 30-minute deep dive—incorporating quantitative data and powerful personal anecdotes. You’ll identify your target audience, hone a specific issue, and practice your pitch in a supportive "give-and-take" environment. Together, let's turn your library’s mission into a movement.
Speakers
avatar for Greg Wilson

Greg Wilson

I did my MA in history while working full-time in a pharmacy, did my MLIS while working part time for an R1, and started at Adams State University in Dec 2022. Since then, I have published a few papers and started my doctoral program. I am a professional nerd., Adams State University

avatar for Michelle White

Michelle White

Michelle White is a career librarian with 29 years of experience spanning a diverse range of library and leadership roles. Currently serving as a District Elementary School Librarian in the Weld RE-4 School District, Michelle’s extensive background includes work as a school librarian, public library children’s librarian, college reference librarian, instructional technology teacher, and administrator at both the school and district levels. She holds a Master’s in Library Science from Florida State University, a foundation that supports her career-long belief that libraries are essential hubs for curiosity, learning, connection, and free expression. Outside of her professional life, Michelle is a proud Florida State alumna who has been married to her high school sweetheart for over three decades. With her two children now "grown and flown" and living their best lives, she fills her time enjoying the Colorado outdoors, getting lost in a good book, and hosting lively evenings in a kitchen full of friends, family, Weld RE-4 School District

DC

Danielle Cowles

Danielle Cowles is the Digital Resources Librarian for Pueblo City-County Library District. Danielle received her MLS fr, Pueblo City-County Library District

MS

Mathangi Subramanian

Dr. Mathangi Subramanian is a neurodiverse South Asian American writer, educator, and policy maker who uses she/they pronouns. Her books have been longlisted for the PEN/Faulkner, shortlisted for the Lambda Literary Award, and won the South Asia Book Award. She currently serves as the Director of Early Childhood at the Colorado Children's Campaign, as well as a Denver Public Library Commissioner. She lives in Denver with her child, a gerbil, and way too many picture books., Colorado Children's Campaign

Wednesday September 9, 2026 10:45am - 11:45am MDT
Dewey Decimator Breakout Room 6

10:45am MDT

Empowering Teens through Meaningful Service
Wednesday September 9, 2026 10:45am - 11:45am MDT
How do you build a teen volunteer program that truly serves teens, and also adds value to your library? In this session, two colleagues from a mid-sized suburban library share how they manage teen volunteers across departments, with a shared commitment to making opportunities meaningful, skill-building, and teen-centered. We'll walk through specific opportunities, logistics, and the philosophy behind centering teen volunteers' needs. Bring your questions and your own stories to share. This program was originally presented as a webinar through Colorado State Library’s Talking Teen Services series in March 2025.
Speakers
JS

Jessica Schwartz

Lindsay Huth has spent 20 years in public libraries with a focus on early childhood services, and currently coordinates teen volunteers in the Children’s Department at Louisville Public Library. Jessica Schwartz has 15 years of experience in teen services and has been developing and managing teen volunteer programs throughout her career. Both presenters work collaboratively at the same library, giving them firsthand experience building a cross-departmental volunteer program with a shared philosophy. Together, the presenters bring nearly 35 years of combined public library experience, with deep specialization in youth services. They presented on this topic together for CSL’s Talking Teen Services webinar series last year, and Jessica recently presented on this topic for the Infopeople course “Teen Services Fundamentals.”, Louisville Public Library

LH

Lindsay Huth

Lindsay Huth has spent 20 years in public libraries with a focus on early childhood services, and currently coordinates teen volunteers in the Children’s Department at Louisville Public Library. Jessica Schwartz has 15 years of experience in teen services and has been developing and managing teen volunteer programs throughout her career. Both presenters work collaboratively at the same library, giving them firsthand experience building a cross-departmental volunteer program with a shared philosophy. Together, the presenters bring nearly 35 years of combined public library experience, with deep specialization in youth services. They presented on this topic together for CSL’s Talking Teen Services webinar series last year, and Jessica recently presented on this topic for the Infopeople course “Teen Services Fundamentals.”, Louisville Public Library

Wednesday September 9, 2026 10:45am - 11:45am MDT
Query Queen Breakout Room 3

10:45am MDT

Keep Them Coming Back with Sequential Passive Programs
Wednesday September 9, 2026 10:45am - 11:45am MDT
With limited staff time and budgets, many libraries are turning to passive programming. Take your library beyond the basics with sequential programs that last multiple weeks to keep patrons excited to return to the library. Learn the process of planning and implementing a multi-week program adapted to your community and capacity, perfect for summer reading - or whenever. The presenter duo will share their experiences and strategies to set you up for success.
Speakers
avatar for Tiffany Ruhl

Tiffany Ruhl

Tiffany Ruhl began in education, working in elementary schools for 9 years. She then grew an interest in libraries and has since worked at Denver Public Libraries for 6 years. Her education background taught her about learning strategies and development and how to adapt to communities with varying needs. As a librarian, Tiffany has created numerous passive programs and displays to establish a welcoming, creative environment and encourage community engagement with the library., Denver Public Library

CN

Charlotte Niteman

Charlotte Niteman started out with a degree in education, and worked as an elementary school librarian before joining Denver Public Library in 2019. For the last 7 years she has been leading and developing successful programs for all ages, taking a particular interest in passive offerings. She recently presented at the CLIC Virtual Winter Workshop, sharing scavenger hunt expertise. Charlotte and Tiffany have worked together to create some innovative new ways to serve the community through programs., Denver Public Library

Wednesday September 9, 2026 10:45am - 11:45am MDT
Archivist Prime Breakout Room 8

10:45am MDT

Library Escape Rooms for All Ages
Wednesday September 9, 2026 10:45am - 11:45am MDT
I will walk attendees through running an escape room program through the library including topics on the benefits (and drawbacks), puzzle creation, supplies to stock your escape room kit, elements to increase immersion, and how to design puzzle elements for different age groups.


Some hands-on examples of DIY puzzle pieces would be available. 
Speakers
DS

David Sharp

I have run regular escape room programs for over five years. We currently host three a year, including a Junior Escape Room for younger participants., High Plains Library District

Wednesday September 9, 2026 10:45am - 11:45am MDT
Digital Defender Breakout Room 5

10:45am MDT

The Power of Intention. DEIB Strategic Planning for Public Libraries
Wednesday September 9, 2026 10:45am - 11:45am MDT
Making libraries more inclusive and our services more accessible to the public has a significant impact on our communities, but we often forget that change starts within. Anythink Libraries has committed to an intentional journey to reimagine how libraries can be a place where everyone belongs, starting with our internal culture and practices.
This presentation will explain the intentional steps taken to create a DEIB Strategic Plan for a medium-sized public library and the tangible results after one year of implementation. We will share tips and considerations to replicate this model from assessment to implementation.
Speakers
PV

Paola Vilaxa

I have developed bilingual Spanish services for public libraries for 8 years, Anythink Libraries

Wednesday September 9, 2026 10:45am - 11:45am MDT
Reference Ranger Breakout Room 2

10:45am MDT

Turning Outward: Using the Harwood Approach to produce greater relevance, significance, and impact
Wednesday September 9, 2026 10:45am - 11:45am MDT
Being "turned outward" is a mindset that uses community voices as a reference point to create meaningful change. Using this framework and tools developed by the Harwood Institute has led to intentional choices and actions that have strengthened connections and sparked actions to build civic culture. This session will share how this approach has been used in several public library settings and give participants a chance to practice one of the basic tools to gather community aspirations.
Speakers
CM

Currie Meyer

Library Branch Manager, attended multiple Harwood Institute Labs and used tools over past 8 years, Poudre River Public Library District

DL

Diane Lapierre

Executive Director of Library and 20+ years doing community engagement work, Poudre River Public Library District

Wednesday September 9, 2026 10:45am - 11:45am MDT
Tome Raider Breakout Room 1

10:45am MDT

You Can’t Pour From Empty (But You Still Have To Show Up)
Wednesday September 9, 2026 10:45am - 11:45am MDT
Working in libraries means holding a lot.  You're supporting patrons with diverse needs, managing competing demands, navigating interruptions, and showing up with patience and care, even when the day feels overwhelming.


In this interactive session, participants will explore what overwhelm actually is, how it shows up in the body and mind, and why it can be so hard to stay grounded in high-demand moments. Rather than pushing through or shutting down, we’ll focus on practical ways to notice overwhelm earlier and respond with intention.


Through reflection and simple, in-the-moment strategies, participants will build awareness of their personal stress signals and learn how to reset without stepping away from their responsibilities. Because in environments where everything is happening at once, the ability to steady yourself isn’t just helpful, it’s essential.
Speakers
avatar for Amy Brady

Amy Brady

Certified Coach and Facilitator. Certified in many emotional intelligence modalities. 25+ years working with youth and youth organizations., The Flourish Lab

Wednesday September 9, 2026 10:45am - 11:45am MDT
Paige Turner Breakout Room 4

12:00pm MDT

IFC Keynote and Awards Lunch
Wednesday September 9, 2026 12:00pm - 1:15pm MDT

Wednesday September 9, 2026 12:00pm - 1:15pm MDT

1:45pm MDT

Budget Development and Forecasting
Wednesday September 9, 2026 1:45pm - 2:45pm MDT
This session provides a practical overview of budget development and financial forecasting for local governments, including forecasting techniques, managing uncertainty, and using financial projections to support informed decision-making, long term planning, and fiscal sustainability.
Speakers
AK

Amanda Karger

Amanda Karger served Colorado’s state and local communities for over 17 years as a government finance leader in various roles from budget analyst to the Director of Finance and Operations providing accounting, budget, forecasting, compliance, grants management, procurement, and financial oversight services at the Colorado Department of Education – Charter School Institute, Colorado Department of Revenue, Jeffco Public Schools, and the City of Aurora., Plante Moran

RS

Reed Smythe

Reed Smythe served as Accounting Supervisor for the City of Wheat Ridge, overseeing core financial operations including audit preparation, reconciliations, cash management, budgeting, capital assets, and two bond issuances. He prepared monthly internal financial statements, managed AP/AR, led implementations of multiple financial systems, and developed processes to ensure compliance with GASB 87 and 96., Plante Moran

Wednesday September 9, 2026 1:45pm - 2:45pm MDT
Query Queen Breakout Room 3

1:45pm MDT

Creative Cardboard
Wednesday September 9, 2026 1:45pm - 2:45pm MDT
A playful look at how one library has seen great success with creative cardboard-based programs for youth. Cardboard is everywhere, so learn how to encourage skill building and quality play using the recycling bin and some imagination. Get hands-on time with our favorite cardboard tools and take away some great ideas for programs for toddlers to teens with our tips for success. 
Speakers
NA

Nick Anderson

Programming for children and teens with experience at an art museum and a public library. Nearly four years in Youth Services at Bemis Public Library focusing on creative programming and artistic displays. ., Bemis Public Library
SS

Sheena Shakely

Enthusiasm for building fun things with cardboard, experience with carboard tools and programming. Seven years at Bemis Public library with six in Youth Services. MLS Librarian., Bemis Public Library
Wednesday September 9, 2026 1:45pm - 2:45pm MDT
Dewey Decimator Breakout Room 6

1:45pm MDT

Enhancing Access
Wednesday September 9, 2026 1:45pm - 2:45pm MDT
How can your library move beyond basic access and truly advance equity? This session explores practical, sustainable strategies for strengthening Spanish-language services in your library.


We will discuss the critical role Spanish Services play in building trust, increasing engagement, and fostering inclusion within diverse communities. Topics include the value of hiring native Spanish-speaking staff, developing and maintaining a relevant and culturally responsive Spanish-language collection, designing bilingual programs, and implementing effective translation and interpretation practices.


Participants will gain actionable ideas for expanding outreach, supporting language justice, and creating welcoming spaces where Spanish-speaking patrons feel seen, heard, and valued. Whether your library is just beginning this work or looking to deepen existing efforts, this session will provide tools and inspiration to better serve your community.


Speakers
LG

Lidia Gurrola-Navarro

As the Spanish Services Coordinator for the past three years, I bring hands-on experience in developing and expanding Spanish-language services in the library. My work centers on building trust with our Spanish-speaking community, improving language accessibility, and ensuring that our Latine community can fully benefit from the library’s programs, resources, and partnerships. am the Spanish Service Coordinator and have been for 3 years I'm very invested in the community and always looking for ways that my Latine community can benefit from our services., Lake County Public Library

SP

Stephanie Puebla

As a Bilingual Library Assistant III, I am often the first point of contact for many of our patrons. I take pride in representing my community within the library and bringing my lived experience into my work. This perspective helps inform areas such as collection development and the creation of meaningful bilingual programming., Lake County Public Library

Wednesday September 9, 2026 1:45pm - 2:45pm MDT
Reference Ranger Breakout Room 2

1:45pm MDT

Going to the Voters for Funding: How the Basalt Regional Library District Achieved Voter Approval in 2025
Wednesday September 9, 2026 1:45pm - 2:45pm MDT
Join us for an insightful discussion on the best practices and strategies for a library district to secure voter approval
for a funding ballot measure. Drawing on years of ballot measure survey experience and using the Basalt Regional Library as an example, we will share proven approaches and practical tips. Learn how the Basalt Region Library effectively used opinion research and campaign consulting services to craft a compelling campaign that resonated with voters. This session is designed to provide you with the tools and knowledge you need to run a successful
funding ballot measure campaign for your library district or department. Don’t miss this opportunity to gain valuable insights and improve your chances of securing the funding your library's needs.
Speakers
avatar for Amy Shipley

Amy Shipley

My library board members and I planned and successfully passed a funding ballot measure for our library distrct., Basalt Regional Library

avatar for David Flaherty

David Flaherty

Our firm managed a voter opinion ballot measure survey for the library district. The survey results and findings determined the community engagement and ballot measure messaging strategy., Magellan Strategies

Wednesday September 9, 2026 1:45pm - 2:45pm MDT
Captain Catalog Breakout Room 7

1:45pm MDT

How To Not Always Run the Show: Library Person-In-Charge Training
Wednesday September 9, 2026 1:45pm - 2:45pm MDT
Do you or other leaders at your library feel like you are always on call to handle every emergency or crisis? From handling staff callouts to plumbing emergencies to problem patrons, this presentation will help you recognize the importance of training future leaders in your library to have a full rotation of Library Persons-In-Charge (PICs). We will discuss main PIC expectations, PIC vs Supervisor responsibilities, the training process, and much more. By the end, you will have scalable training using adult learning principles and instructional design that will empower your staff and improve your organizational effectiveness. The PIC training template includes examples of a half-day in-person course, two weeks of shadowing, 50 hours of primary responsibility, and a meeting schedule for regular check-ins.
Speakers
CW

Carrie Watson

Library Operations Manager, successfully created a training plan that involves over 70 training hours, has implemented with staff 12 times., Englewood Public Library

Wednesday September 9, 2026 1:45pm - 2:45pm MDT
Paige Turner Breakout Room 4

1:45pm MDT

Let’s Cook: Teaching Cooking Skills in the Library
Wednesday September 9, 2026 1:45pm - 2:45pm MDT
Cooking classes are a great way to address food insecurity while building life skills and community engagement, but they’re often financially inaccessible. This presentation will examine the program series Let’s Cook!, which provides free cooking classes to the community. Through programmer experience, program statistics, and post-program survey data, we will discuss planning, successes, lessons learned, and implementation strategies. Attendees will have the opportunity to ask the presenter questions and brainstorm how to apply this information to their own communities and will leave with knowledge and skills to replicate this program in their libraries.
Speakers
MS

Madeleine Sardina

I am the creator and sole programmer for the program series being presented. I have been a programmer for almost 2 years as a library assistant at Hoffman Heights Library and am also a fantastic home cook and proponent that everyone should know how to cook., Aurora Public Library

Wednesday September 9, 2026 1:45pm - 2:45pm MDT
Archivist Prime Breakout Room 8

1:45pm MDT

Power of the People: Seeking and leveraging long-term staff insights for organizational effectiveness
Wednesday September 9, 2026 1:45pm - 2:45pm MDT
Through years of service, staff turnover, technological impacts, leadership changes, economic shifts, and other notable events, long term staff accumulate insights and ideas that can benefit organizations. Learn about ways to identify an insightful group of staff, create surveys, organize focus groups, and synthesize and present relevant information to key stakeholders. Garfield County Public Library District used these strategies to collect information and integrate long term staff insights for strategic planning, during a leadership change, and to increase the library trustees' understanding of how to support staff longevity.
Speakers
avatar for Kim Owens

Kim Owens

Head of Human Resources. Focused on staff retention and growth. Headed up this project, including identifying staff to solicit feedback, developing and deploying surveys and focus groups, and presenting the information to key stakeholders., Garfield County Public Libraries District

AK

Abraham Korah

Hands on experience in completing this project, including identifying staff to solicit feedback, developing and deploying surveys and focus groups, and presenting the information to key stakeholders., Garfield County Public Libraries District

Wednesday September 9, 2026 1:45pm - 2:45pm MDT
Tome Raider Breakout Room 1

1:45pm MDT

Who C.A.R.E.S.? Teaching and Assessing Excellent Customer Service in the Public Library
Wednesday September 9, 2026 1:45pm - 2:45pm MDT
Join us to learn about the C.A.R.E.S. framework of customer service, how it can be taught to up-skill staff, and how these skills can be assessed by a supervisor. C.A.R.E.S. stands for communication, accountability, response, empathy, and solution - the key ingredients in patron satisfaction.
Speakers
avatar for Elizabeth Bush

Elizabeth Bush

Co-developed the MCL Customer Service training in the C.A.R.E.S. framework with Andy (speaker no. 1 above), oversee a team of professional librarians and other staff and assess customer service skill., Mesa County Libraries

avatar for Andy Hamilton

Andy Hamilton

I currently train and assess customer service for 20 employees at the Mesa County Libraries. Elizabeth (speaker 2) and I present training to all new staff in the C.A.R.E.S. framework of customer service., Mesa County Libraries

Wednesday September 9, 2026 1:45pm - 2:45pm MDT
Digital Defender Breakout Room 5

3:00pm MDT

All I really need to know, I didn't learn in library school
Wednesday September 9, 2026 3:00pm - 4:00pm MDT
Library school teaches you cataloging, collection development, and information theory - many very useful things! It does not teach you how to manage a legacy employee who has outlasted four directors, navigate a board member with a personal agenda, or get glass out of carpet after a vandalism incident at 2 a.m. This session covers the practical realities of library leadership and administration that live between the textbook chapters — supervision, emergency response, political reporting relationships, budgeting, and more. Drawing on real experiences from the field (some instructive, some chaotic, all true), this session invites participants to share their own hard-won wisdom and leave with practical frameworks they can actually use on Monday morning.


Come for the stories. Leave with the survival guide that no school hands you at graduation.
Speakers
avatar for Brena Smith

Brena Smith

I am the director and I have 25 years experience as a librarian., Lake County Public Library

avatar for Kieran Hixon

Kieran Hixon

Public Library Standard developer, Colorado State Library

Wednesday September 9, 2026 3:00pm - 4:00pm MDT
Captain Catalog Breakout Room 7

3:00pm MDT

Once Upon a Time in the Library: How Film and TV Portray Libraries
Wednesday September 9, 2026 3:00pm - 4:00pm MDT
Libraries appear frequently in film and television, often serving as symbols of knowledge, authority, and community. Using a series of short, curated clips, this session moves from familiar, traditional depictions of libraries and librarians in popular media to more expansive and contemporary portrayals found in lesser-known films and documentaries.
Attendees will be introduced to library-related media they may be unfamiliar with and encouraged to consider how these portrayals shape public expectations of what libraries are, what they do, and who they are for. The session also looks at how such examples may support advocacy, outreach, and instruction by offering shared reference points for broader library conversations.
Speakers
JF

Jon Frederick

MLS from Emporia State University and minor in film production from the University of Colorado Denver, Colorado Library Consortium

Wednesday September 9, 2026 3:00pm - 4:00pm MDT
Query Queen Breakout Room 3

3:00pm MDT

Programming for Therians: Building Belonging Through Subcultures
Wednesday September 9, 2026 3:00pm - 4:00pm MDT
Teens often find belonging through subcultures that adults may not immediately understand. Whether Therians, fandom communities, fans of music or any number of identity and affinity based groups, librarians who don't understand them are missing a great opportunity to connect with and build communities with them. 


This session will introduce therianthropy and other current teen subcultures and explore why these identities resonate with teens. Participants will also gain practical tools and tips on how to figure out what subcultures you should be programming for as well as tips on how to run both large and small programs for these groups. We will also be looking at how to handle pushback from patrons and administration to ensure you're prepared for when you may encounter misunderstanding.


By looking at what we've been doing at Aurora Public Library, attendees will learn how to design welcoming spaces that affirm diverse identities while aligning with library values while helping every teen feel seen, safe, and at home in the library.
Speakers
avatar for Cody Robinson

Cody Robinson

Teen Services Librarian, Aurora Public Library
Cody (he/him) is the Teen Services Librarian at Central Library where he has been for 2.5 years. In addition to more traditional programming, he is passionate about making the library an inclusive and welcoming space for all the teens in Aurora regardless of their identity or bac... Read More →
Wednesday September 9, 2026 3:00pm - 4:00pm MDT
Paige Turner Breakout Room 4

3:00pm MDT

The Library is all-write, Integrating Writing into Early Literacy Programs
Wednesday September 9, 2026 3:00pm - 4:00pm MDT
Writing is an essential part of early literacy, yet it can be challenging to develop engaging programs that support it. In this interactive workshop, participants will engage with examples of pre-writing activities and stations. Participants will also be able to share how they have incorporated writing activities into their programs. Participants will also learn about a variety of activities that help children build foundational writing skills. Incorporating pre-writing into your libraries programs can create a set of well-rounded program offerings focused on early literacy.  
Speakers
AB

Alexa Bynum

7 years in public libraries working with ages 0-18. 3 years as a Librarian focused on ages 0-5., Arapahoe Library District

Wednesday September 9, 2026 3:00pm - 4:00pm MDT
Archivist Prime Breakout Room 8

3:00pm MDT

Three Kinds of Conversations: Preparing Effective Legislative Advocacy for Libraries
Wednesday September 9, 2026 3:00pm - 4:00pm MDT
Library leaders are increasingly called on to speak with legislators about funding, policy, and the future of library services. But not every conversation with an elected official should be approached in the same way. This session introduces a practical framework for legislative advocacy built around three types of conversations: Affirmative, where advocates persuade someone who is likely persuadable; Corrective, where advocates address misunderstandings or opposition; and Confirmational, where advocates strengthen or deepen the support of an existing ally.
Participants will explore how elected officials tend to orient their decisions around the people they represent, the place they represent, or the platform they ran on, and how advocates can tailor testimony, meetings, and messaging accordingly. The session will offer a strategic lens for preparing testimony, planning legislative meetings, and communicating effectively about library initiatives.
Speakers
avatar for John Chrastka

John Chrastka

Executive Director, EveryLibrary
I am the executive director of EveryLibrary, the national political action committee for libraries. I am open to chat about ballot measures, local political issues, and ways to improve relationships with local elected officials and stakeholders. All of our work is pro-bono and for... Read More →
Wednesday September 9, 2026 3:00pm - 4:00pm MDT
Tome Raider Breakout Room 1

3:00pm MDT

What’s Next? Possibilities for Adult English Language Learners After the Curriculum is Done
Wednesday September 9, 2026 3:00pm - 4:00pm MDT
Do you have programming for adult English language learners? Have they completed a textbook series or curriculum? What’s next for these patrons? Come and learn about how a library and nonprofit community based organization are addressing the diverse needs of people who are mostly fluent in English but still growing in their confidence and desire to connect. Participants will learn more about who this specific group of library patrons are: adult English learners who have completed curriculum goals but still want to build confidence in their fluency. They will explore possibilities for adults who are English learners to participate in “bridging” activities: book clubs, conversation groups, and other supported engagement activities. Finally, they will take away information about how to create their own supplemental programming for this unique group of library patrons.
Speakers
TC

Tiffany Curtin

Tiffany Curtin has served as the the Adult Literacy and Community Outreach Specialist with Douglas County Libraries since 2012. This program serves serves around 100 adult English learners annually at all levels. Since 2015, Ms Curtin has taught a graduate seminar in Adult Literacy for MLS students at San Jose State University as an adjunct instructor.., Douglas County Libraries

avatar for Karin Bates

Karin Bates

Karin Bates is the TESOL Specialist for Intercambio Uniting Communities in Boulder, Colorado. Karin has her M.A. in Curriculum and Instruction for Teaching English to Speakers of Other Languages (TESOL). She has over 35 years of experience teaching ESOL in multiple levels and settings. Before joining Intercambio, she worked with adult immigrants and refugees for five years at the Immigrant and Refugee Center of Northern Colorado. At IRCNOCO, she helped to develop programming with the cooperation of the High Plains Library District. At Intercambio, she now specializes in curriculum writing and volunteer teacher training, and regularly presents at regional and national adult education and TESOL conferences., Intercambio Uniting Communities

Wednesday September 9, 2026 3:00pm - 4:00pm MDT
Reference Ranger Breakout Room 2

3:00pm MDT

You’re Not Always Your Best—Now What?
Wednesday September 9, 2026 3:00pm - 4:00pm MDT
We all have two versions of ourselves that show up I our work and lives: one where we're at our best, and the one that shows up when we’re stressed, overwhelmed, or triggered.


In this interactive session, participants explore what shapes how they show up in the moments that matter most. Through reflection and real-life scenarios, we’ll unpack the internal and external factors that influence our reactions, build awareness of personal triggers, and examine the ripple effect our presence has on the people around us.


Rather than focusing on “fixing” behavior, this experience invites participants to take ownership of what they bring into each interaction. Together, we’ll explore how to move from automatic reaction to intentional response—especially in the hard moments.


This session is designed for anyone ready to deepen their self-awareness, strengthen their emotional intelligence, and recognize that personal growth is professional growth. Because how we show up doesn’t just impact us—it shapes the environment for everyone around us.
Speakers
avatar for Amy Brady

Amy Brady

Certified Coach and Facilitator. Certified in many emotional intelligence modalities. 25+ years working with youth and youth organizations., The Flourish Lab

Wednesday September 9, 2026 3:00pm - 4:00pm MDT
Digital Defender Breakout Room 5

4:00pm MDT

Exhibit Hall Happy Hour
Wednesday September 9, 2026 4:00pm - 5:00pm MDT

Wednesday September 9, 2026 4:00pm - 5:00pm MDT
 
CALCON 2026 Courageous Libraries Resilient Communities
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